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eBusiness Training Courses & Seminars
Terms & Conditions

Bookings
Bookings may be made on-line, in writing or by telephone. All bookings are made subject to our normal terms and conditions of business, laid out here. On acceptance of the booking by eBusinessAcademy.co.uk it will be confirmed by e-mail and followed up by an invoice for payment in full. Two weeks prior to the event eBusinessAcademy.co.uk will send out joining instructions and any pre-course reading materials.

Payment Terms
Payment in full is due four weeks before the start of the course, or immediately if the booking is made within four weeks of the start of the course. Admission to the course will not be permitted if payment in full has not been received. All course fees shown on-line and in published schedules are exclusive of Value Added Tax which will be added to the invoice as appropriate. Cheques should be made payable to Victoria Business Services and posted to Victoria Villas, 36 Marlborough Road, St Albans, Herts AL1 3XQ.

Cancellations
All cancellations are made subject to our cancellation policy outlined below. eBusinessAcademy.co.uk may have incurred costs in order to provide training services and reserves the right to charge a cancellation fee.

Cancellation Policy
Cancellations will be accepted with no charge if they are made in writing at least four weeks before the start of the course. Cancellations made in writing within four weeks but more than two weeks before the start of the course will incur a cancellation fee of 75% of the cost of the course. Cancellations cannot be accepted within two weeks of the start of the course and the full payment will remain payable.

Transfers
Transfer of delegates from one course to another can only be achieved through cancellation and re-booking and normal cancellation rules and charges apply.

Substitutions
Substitution of one delegate for another is allowable at any time up to the start of the course at no charge. Substitutions must be made in writing.

Course Changes
Whilst every effort is made to maintain the course schedule and locations as published, eBusiness Academy.co.uk reserves the right to make any reasonable change to the location of a course, to cancel or reschedule any course and will advise the customer as soon as this change is known. eBusiness Academy.co.uk will make all reasonable efforts to avoid such changes. When changes are necessary eBusinessAcademy.co.uk will refund any monies paid by the customer in full or, at the customer's option apply such monies to a re-scheduled or alternative course.

Liability
The customer accepts that it is their responsibility to verify that courses booked are of a suitable level and nature to meet delegate requirements and that delegates have the necessary levels of competence to be able to achieve the course objectives. eBusinessAcademy.co.uk endeavours to ensure that information provided in this prospectus is correct however does not accept liability for error or omission.

Copyright
The copyright and all other intellectual property rights in the course materials shall remain the sole and exclusive property of eBusinessAcademy.co.uk. Customers undertake, in making a booking, not to copy or permit the copying of course materials, nor to disclose, sell or hire the course materials, nor to use the course materials to run a course without the express written permission of eBusinessAcademy.co.uk.

 

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