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Bookings
Bookings may be made on-line, in writing or by telephone. All bookings are
made subject to our normal
terms and conditions of business, laid out here. On acceptance of the
booking by eBusinessAcademy.co.uk
it will be confirmed by e-mail and followed up
by an invoice for payment in full. Two weeks prior to the event
eBusinessAcademy.co.uk
will send out joining instructions and any pre-course reading materials.
Payment Terms
Payment in full is due four weeks before the start of the course, or immediately if
the booking is made within
four weeks of the start of the course. Admission
to the course will not be permitted if payment in full has not
been received.
All course fees shown on-line and in published schedules are exclusive of Value
Added Tax
which will be added to the invoice
as appropriate. Cheques should be made payable to Victoria Business
Services and posted to Victoria Villas, 36 Marlborough Road, St Albans, Herts AL1 3XQ.
Cancellations
All cancellations are made subject to our cancellation policy
outlined below.
eBusinessAcademy.co.uk may
have incurred costs in order to provide training services
and reserves the right to charge a cancellation fee.
Cancellation
Policy
Cancellations will be accepted with no charge if they are made in
writing at least four weeks before the start
of the course. Cancellations made in writing within four weeks but more than two weeks before the start
of the
course will incur a cancellation fee of 75% of the cost of the course.
Cancellations cannot be accepted within
two weeks of the start of the course
and the full payment will remain payable.
Transfers
Transfer of delegates from one course to another can only be achieved through
cancellation and re-booking
and normal cancellation rules and charges apply.
Substitutions
Substitution of one delegate for another is allowable at any time up to the
start of the course at no charge.
Substitutions must be made in writing.
Course Changes
Whilst every effort is made to maintain the course schedule and locations as
published, eBusiness
Academy.co.uk reserves the right to make any reasonable
change to the location of a course, to cancel or
reschedule any course and will advise
the customer as soon as this change is known. eBusiness
Academy.co.uk will make
all reasonable efforts to avoid such changes. When changes are necessary
eBusinessAcademy.co.uk will refund any monies paid by the customer in full or, at the
customer's option
apply such monies to a re-scheduled or alternative course.
Liability
The customer accepts that it is their responsibility to verify that courses
booked are of a suitable level and
nature to meet delegate requirements and that delegates have
the necessary levels of competence to be
able to achieve the course objectives. eBusinessAcademy.co.uk endeavours to ensure that information
provided in this prospectus
is correct however does not accept liability for error or omission.
Copyright
The copyright and all other intellectual property rights in the course materials
shall remain the sole and
exclusive property of eBusinessAcademy.co.uk. Customers
undertake, in making a booking, not to copy
or permit the copying of course
materials, nor to disclose, sell or hire the course materials, nor to use the
course materials to run a course without the express written permission of
eBusinessAcademy.co.uk.
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